| 1.1 |
Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy. The statement should present the overall vision and strategy for the short-term, medium-term (e.g., 3-5 years), and long-term, particularly with regard to managing the key challenges associated with economic, environmental, and social performance. The statement should include:* Strategic priorities and key topics for the short/medium-term with regard to sustainability, including respect for internationally agreed standards and how they relate to long-term organizational strategy and success;* Broader trends (e.g., macroeconomic or political) affecting the organization and influencing sustainability priorities;* Key events, achievements, and failures during the reporting period;* Views on performance with respect to targets; * Outlook on the organization's main challenges and targets for the next year and goals for the co |
CEO letter |
Full |
|
| 1.2 |
Description of key impacts, risks, and opportunities. The reporting organization should provide two concise narrative sections on key impacts, risks, and opportunities. Section One should focus on the organization's key impacts on sustainability and effects on stakeholders, including rights as defined by national laws and relevant internationally agreed standards. This should take into account the range of reasonable expectations and interests of the organization's stakeholders. This section should include: * A description of the significant impacts the organization has on sustainability and associated challenges and opportunities. This includes the effect on stakeholders' rights as defined by national laws and the expectations in internationally-agreed standards and norms; * An explanation of the approach to prioritizing these challenges and opportunities; * Key conclusions about progress in addressing these topics and related performance in the reporting period. This includes an assessment of reasons for un |
Viability performance Global commitment Risk review |
Full |
|
| |
| Organizational Profile |
| G3 Disclosure |
Description |
References |
Extent of reporting (full - partial) |
Comments / Reason for omission |
| 2.1 |
Name of the organization. |
Norsk Hydro ASA |
Full |
|
| 2.2 |
Primary brands, products, and/or services. The reporting organization should indicate the nature of its role in providing these products and services, and the degree to which it utilizes outsourcing. |
Business description About Hydro Our business
|
Full |
Limited use of outsouring |
| 2.3 |
Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. |
Business description About Hydro |
Full |
Limited use of outsouring |
| 2.4 |
Location of organization's headquarters. |
Drammensveien 264, Oslo, Norway |
Full |
|
| 2.5 |
Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. |
Business description Hydro Worldwide |
Full |
|
| 2.6 |
Nature of ownership and legal form. |
Investor relations |
Full |
|
| 2.7 |
Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). |
Note 5 to the consolidated financial statements Society Our business |
Full |
|
| 2.8 |
Scale of the reporting organization, including: * Number of employees; * Net sales (for private sector organizations) or net revenues (for public sector organizations); * Total capitalization broken down in terms of debt and equity (for private sector organizations); and * Quantity of products or services provided. In addition to the above, reporting organizations are encouraged to provide additional information, as appropriate, such as:* Total assets;* Beneficial ownership (including identity and percentage of ownership of largest shareholders); and * Breakdowns by country/region of the following: o Sales/revenues by countries/regions that make up 5 percent or more of total revenues; o Costs by countries/regions that make up 5 percent or more of total revenues; and o Employees. |
Consolidated income statements US GAAPSociety Shareholder information |
Full |
|
| 2.9 |
Significant changes during the reporting period regarding size, structure, or ownership including: * The location of, or changes in operations, including facility openings, closings, and expansions; and * Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations). |
Key figures and highlights Aluminium Metal Community impact
|
Full |
|
| 2.10 |
Awards received in the reporting period. |
CEO letter Regulatory compliance |
Full |
During the year, several awards have been granted to different parts of the organization including customer awards and HSE related awards |
| |
| Report Parameters |
| G3 Disclosure |
Description |
References |
Extent of reporting (full - partial) |
Reason for omission |
| 3.1 |
Reporting period (e.g., fiscal/calendar year) for information provided. |
2006-01-01 - 2006-12-31 |
Full |
|
| 3.2 |
Date of most recent previous report (if any). |
Annual Review 2005 |
Full |
|
| 3.3 |
Reporting cycle (annual, biennial, etc.) |
Annual |
Full |
|
| 3.4 |
Contact point for questions regarding the report or its contents. |
corporate@hydro.com |
Full |
|
| 3.5 |
Process for defining report content, including: * Determining materiality; * Prioritizing topics within the report; and * Identifying stakeholders the organization expects to use the report. Include an explanation of how the organization has applied the 'Guidance on Defining Report Content' and the associated Principles. |
About the reporting |
Partial |
|
| 3.6 |
Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. |
About the reporting Note 1 to the consolidated financial statements |
Full+D11 |
|
| 3.7 |
State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope). If boundary and scope do not address the full range of material economic, environmental, and social impacts of the organization, state the strategy and projected timeline for providing complete coverage. |
About the reporting The Hydro Way Note 1 to the consolidated financial statements |
Full |
|
| 3.8 |
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. |
About the reporting Note 1 to the consolidated financial statements |
|
|
| 3.9 |
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols. |
About the reporting Note 1 to the consolidated financial statements |
Full |
|
| 3.10 |
Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of business, measurement methods). |
Note 1 to the consolidated financial statements |
Full |
|
| 3.11 |
Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. |
|
Full |
No significant changes |
| 3.12 |
Table identifying the location of the Standard Disclosures in the report. Identify the page numbers or web links where the following can be found: * Strategy and Analysis 1.1 - 1.2; * Organizational Profile 2.1 - 2.10; * Report Parameters 3.1 - 3.13; * Governance, Commitments, and Engagement 4.1 - 4.17; * Disclosure of Management Approach, per category; * Core Performance Indicators; * Any GRI Additional Indicators that were included; and * Any GRI Sector Supplement Indicators included in the report. |
This index |
Full |
|
| 3.13 |
Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s). |
About the reporting |
Full |
|
| |
| Governance, Commitments, and Engagement |
| G3 Disclosure |
Description |
References |
Extent of reporting (full - partial) |
Comments / Reason for omission |
| 4.1 |
Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Describe the mandate and composition (including number of independent members and/or non-executive members) of such committees and indicate any direct responsibility for economic, social, and environmental performance. |
Corporate governance |
Full |
The board has a collective responsibility for economic, social and environmental performance. |
| 4.2 |
Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization's management and the reasons for this arrangement). |
Governance bodies |
Full |
|
| 4.3 |
For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. State how the organization defines 'independent' and 'non-executive'. This element applies only for organizations that have unitary board structures. See the glossary for a definition of 'independent'. |
Not applicable |
|
|
| 4.4 |
Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Include reference to processes regarding: * The use of shareholder resolutions or other mechanisms for enabling minority shareholders to express opinions to the highest governance body; and * Informing and consulting employees about the working relationships with formal representation bodies such as organization level 'work councils', and representation of employees in the highest governance body. Identify topics related to economic, environmental, and social performance raised through these mechanisms during the reporting period. |
Corporate governance General meeting Nominations |
Full |
|
| 4.5 |
Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance). |
Governance bodies Management compensation
|
Full |
|
| 4.6 |
Processes in place for the highest governance body to ensure conflicts of interest are avoided. |
Corporate directives and code of conduct |
Full |
|
| 4.7 |
Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics. |
Board of directors
|
Full |
|
| 4.8 |
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.Explain the degree to which these: * Are applied across the organization in different regions and department/units; and * Relate to internationally agreed standards. |
The Hydro Way Corporate directives and code of conduct Principles |
Full |
|
| 4.9 |
Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. Include frequency with which the highest governance body assesses sustainability performance. |
Corporate directives and code of conduct Principles |
Full |
Laid down in the Board mandate and in Norwegian corporate law, followed by Hydro. Sustainability performance is addressed in every board meeting. |
| 4.10 |
Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance. |
Corporate directives and code of conduct Board of directors Principles
|
Full |
|
| 4.11 |
Explanation of whether and how the precautionary approach or principle is addressed by the organization. Article 15 of the Rio Principles introduced the precautionary approach. A response to 4.11 could address the organization's approach to risk management in operational planning or the development and introduction of new products. |
Viability performance Risk review Business planning and risk management |
Full |
|
| 4.12 |
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Include date of adoption, countries/operations where applied, and the range of stakeholders involved in the development and governance of these initiatives (e.g., multi-stakeholder, etc.). Differentiate between non-binding, voluntary initiatives and those with which the organization has an obligation to comply. |
Integrity and human rights Global partnerships |
Full |
|
| 4.13 |
Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic. This refers primarily to memberships maintained at the organizational level. |
Global partnerships |
Full |
|
| 4.14 |
List of stakeholder groups engaged by the organization. Examples of stakeholder groups are: * Communities; * Civil society; * Customers; * Shareholders and providers of capital; * Suppliers; and * Employees, other workers, and their trade unions. |
Viability performance Stakeholder interviews Society Shareholder overview |
Partial |
|
| 4.15 |
Basis for identification and selection of stakeholders with whom to engage. This includes the organization's process for defining its stakeholder groups, and for determining the groups with which to engage and not to engage. |
Viability performance Shareholder overview |
Full |
|
| 4.16 |
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. This could include surveys, focus groups, community panels, corporate advisory panels, written communication, management/union structures, and other vehicles. The organization should indicate whether any of the engagement was undertaken specifically as part of the report preparation process. |
Viability performance Shareholder overview Stakeholder interviewsSociety
|
Full |
Stakeholder groups and frequency varies substantially throughout the organizaton, depending on phase, location etc. We believe that our reporting gives a good insight to how we work with stakeholder engagement |
| 4.17 |
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. |
Viability performance Stakeholder interviewsSociety |
Full |
Topics and concerns raised through stakeholder engagement varies substantially throughout the organizaton, depending on phase, location etc. We believe that our reporting gives a good insight to how we work with stakeholder engagement |
| |
| Management Approach and Performance Indicators |
| Economic |
| G3 Disclosure |
Description |
References |
Extent of reporting (full - partial) |
Comments / Reason for omission |
| |
Disclosure on Management Approach |
Business description |
Full |
|
| EC1 |
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.(Core) |
Facts and figurs - Society Consolidated income statements US GAAP |
Full |
|
| EC2 |
Financial implications and other risks and opportunities for the organization's activities due to climate change. (Core) |
Aluminium - regulation Energy and climate change Risk factors - Aluminium
|
Full |
|
| EC3 |
Coverage of the organization's defined benefit plan obligations. (Core) |
Note 19. to the consolidated financial statements |
Full |
|
| EC4 |
Significant financial assistance received from government. (Core) |
Not applicable |
|
|
| EC5 |
Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. (Additional) |
Principles |
|
Policy reporting only |
| EC6 |
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. (Core) |
Selecting suppliers |
Partial |
|
| EC7 |
Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. (Core) |
Organization |
Partial |
Normal procedure is to recruit locally - at all levels in the organization. To secure competence transfer, it is still important that there are some senior employees with experience from other units. This may even be the case at the blue-collar level, especially in connection with start-up of new plants or equipment. At large, the ratio of expatriates is very low. |
| EC8 |
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. (Core) |
Community ImpactSociety |
Full |
|
| EC9 |
Understanding and describing significant indirect economic impacts, including the extent of impacts. (Additional) |
Not reported |
|
|
| |
| Environmental |
| G3 Disclosure |
Description |
References |
Extent of reporting (full - partial) |
Comments / Reason for omission |
| |
Disclosure on Management Approach |
CEO letter Energy and climate changeInnovation Global commitment |
Full |
HSE is a line responsibility in Hydro |
| EN1 |
Materials used by weight or volume. (Core) |
Facts and figures - Environment
|
Full |
|
| EN2 |
Percentage of materials used that are recycled input materials. (Core) |
Energy and climate change Casthouse products and remelt Resource management |
Partial |
|
| EN3 |
Direct energy consumption by primary energy source. (Core) |
Facts and figures - Environment |
Full |
|
| EN4 |
Indirect energy consumption by primary source. (Core) |
Not reported |
|
|
| EN5 |
Energy saved due to conservation and efficiency improvements. (Additional) |
Energy and climate change Climate change |
|
|
| EN6 |
Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. (Additional) |
Energy and climate change Renewable energy Climate change |
|
|
| EN7 |
Initiatives to reduce indirect energy consumption and reductions achieved. (Additional) |
Not reported |
|
|
| EN8 |
Total water withdrawal by source. (Core) |
Facts and figures - Environment |
Partial |
|
| EN9 |
Water sources significantly affected by withdrawal of water. (Additional) |
Energy and climate change Water |
|
|
| EN10 |
Percentage and total volume of water recycled and reused. (Additional) |
Not reported |
|
|
| EN11 |
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. (Core) |
Energy and climate change Biodiversity |
Partial |
Location mapping not yet available |
| EN12 |
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. (Core) |
Energy and climate change Biodiversity |
Partial |
|
| EN13 |
Habitats protected or restored. (Additional) |
Energy and climate change Biodiversity |
|
|
| EN14 |
Strategies, current actions, and future plans for managing impacts on biodiversity. (Additional) |
Energy and climate change Biodiversity |
|
|
| EN15 |
Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. (Additional) |
Not reported |
|
|
| EN16 |
Total direct and indirect greenhouse gas emissions by weight. (Core) |
Facts and figures - Environment |
Partial |
Indirect emissions not available |
| EN17 |
Other relevant indirect greenhouse gas emissions by weight. (Core) |
Not reported |
|
|
| EN18 |
Initiatives to reduce greenhouse gas emissions and reductions achieved. (Additional) |
Energy and climate change Climate change |
|
|
| EN19 |
Emissions of ozone-depleting substances by weight. (Core) |
Facts and figures - Environment |
Full |
|
| EN20 |
NOx, SOx, and other significant air emissions by type and weight. (Core) |
Facts and figures - Environment |
Full |
|
| EN21 |
Total water discharge by quality and destination. (Core) |
Facts and figures - Environment |
Partial |
|
| EN22 |
Total weight of waste by type and disposal method. (Core) |
Facts and figures - Environment |
Full |
|
| EN23 |
Total number and volume of significant spills. (Core) |
Facts and figures - Environment |
Full |
|
| EN24 |
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. (Additional) |
Not reported |
|
|
| EN25 |
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff. (Additional) |
Not reported |
|
|
| EN26 |
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. (Core) |
Energy and climate change |
Full |
|
| EN27 |
Percentage of products sold and their packaging materials that are reclaimed by category. (Core) |
Not reported |
|
|
| EN28 |
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. (Core) |
Note 20 in Consolidated Financial Statements
|
Partial |
|
| EN29 |
Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce. (Additional) |
Not reported |
|
|
| EN30 |
Total environmental protection expenditures and investments by type. (Additional) |
Not reported |
|
|
| |
| Social : Labor Practices and Decent Work |
| G3 Disclosure |
Description |
References |
Extent of reporting (full - partial) |
Reason for omission |
| |
Disclosure on Management Approach |
CEO letter Organization and work environment Integrity and human rights Principles |
Full |
|
| LA1 |
Total workforce by employment type, employment contract, and region. (Core) |
Facts and figures - Society Facts and figures - People |
Partial |
|
| LA2 |
Total number and rate of employee turnover by age group, gender, and region. (Core) |
|
Partial |
The overall employee turnover in Hydro is low. In Norway it was 2,6 percent in 2006. In a few sites the employee turnover is high and subject to special management attention. The instruments may vary depending on local needs. |
| LA3 |
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. (Additional) |
Not reported |
|
|
| LA4 |
Percentage of employees covered by collective bargaining agreements. (Core) |
Organization |
Partial |
|
| LA5 |
Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. (Core) |
Community impact |
Full |
Our practice is to give notice as early as possible and cooperate with the employee representatives in the organization(s) affected. |
| LA6 |
Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. (Additional) |
|
|
Most sites have formal management-worker health and safety committes or other joint forums were occupational health and safety is discussed. |
| LA7 |
Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. (Core) |
Organization and work environment Facts and figures - People |
Partial |
Occupational diseases, lost days and absenteeism not reported |
| LA8 |
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. (Core) |
Not reported |
|
|
| LA9 |
Health and safety topics covered in formal agreements with trade unions. (Additional) |
|
|
This is covered at many sites |
| LA10 |
Average hours of training per year per employee by employee category. (Core) |
Not relevant |
|
Organization and work environmentdescribes the indicators relevant to Hydro with regard to organizational and individual development. |
| LA11 |
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. (Additional) |
Community impact Innovation |
|
|
| LA12 |
Percentage of employees receiving regular performance and career development reviews. (Additional) |
Organization and work environment |
|
|
| LA13 |
Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. (Core) |
Facts and figures - People |
Partial |
|
| LA14 |
Ratio of basic salary of men to women by employee category. (Core) |
Organization and work environment Facts and figures - People |
Partial |
|
| |
| Social : Human Rights |
| G3 Disclosure |
Description |
References |
Extent of reporting (full - partial) |
Reason for omission |
| |
Disclosure on Management Approach |
CEO letter Integrity and human rights Principles |
Full |
|
| HR1 |
Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. (Core) |
Integrity and human rights Community impact |
Full |
Human rights screening is a part of our environmental and social impact assessments, which are conducted in the early phase of all major projects |
| HR2 |
Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. (Core) |
Integrity and human rights Selecting suppliers |
Partial |
|
| HR3 |
Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. (Additional) |
Integrity and human rights |
|
|
| HR4 |
Total number of incidents of discrimination and actions taken. (Core) |
|
Partial |
No serious incidents unveiled in 2006 |
| HR5 |
Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. (Core) |
Integrity and human rights Human rights |
Full |
|
| HR6 |
Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. (Core) |
Integrity and human rights Human rights |
Full |
|
| HR7 |
Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. (Core) |
Integrity and human rights Human rights |
Full |
|
| HR8 |
Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations. (Additional) |
Integrity and human rights Human rights |
|
|
| HR9 |
Total number of incidents of violations involving rights of indigenous people and actions taken. (Additional) |
Integrity and human rights Human rights |
|
|
| |
| Social : Society |
| |
Description |
References |
Extent of reporting (full - partial) |
Reason for omission |
| |
Disclosure on Management Approach Disclosure |
Corporate governanceIntegrity and human rightsCommunity impact Principles |
Full |
|
| SO1 |
Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. (Core) |
Integrity and human rights Community impact |
Full |
|
| SO2 |
Percentage and total number of business units analyzed for risks related to corruption. (Core) |
Integrity and human rights |
Partial |
|
| SO3 |
Percentage of employees trained in organization's anti-corruption policies and procedures. (Core) |
Integrity and human rights |
Full |
|
| SO4 |
Actions taken in response to incidents of corruption. (Core) |
Integrity and human rights |
Full |
No known instances of corruption |
| SO5 |
Public policy positions and participation in public policy development and lobbying. (Core) |
Global partnerships |
Partial |
|
| SO6 |
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. (Additional) |
Integrity and human rights |
|
|
| SO7 |
Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. (Additional) |
|
Full |
No significant incidents in 2006 |
| SO8 |
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. (Core) |
|
Full |
No significant incidents in 2006 |
| |
| Social : Product Responsibility |
| G3 Disclosure |
Description |
References |
Extent of reporting (full - partial) |
Reason for omission |
| |
Disclosure on Management Approach |
The Hydro Way Innovation Principles |
Full |
|
| PR1 |
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. (Core) |
Principles |
Full |
|
| PR2 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. (Additional) |
Legal proceedings |
|
|
| PR3 |
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. (Core) |
Not reported |
|
Adequate information is given to customers. Hydro does not produce end-consumer products. |
| PR4 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. (Additional) |
Note 20 to the consolidated financial statements |
|
|
| PR5 |
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. (Additional) |
|
|
Customer satisfaction is measured where relevant. The diversity of Hydro's businesses makes it not relevant to aggregate this. |
| PR6 |
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. (Core) |
Not reported |
|
Hydro is not targeting end-consumers in our marketing except through our oil retail business in Sweden |
| PR7 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. (Additional) |
Legal proceedings Risk factors |
|
No significant incidents in 2006 |
| PR8 |
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. (Additional) |
Note 20 to the consolidated financial statements |
|
Hydro is not targeting end-consumers in our marketing except through our oil retail business in Sweden |
| PR9 |
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. (Core). |
Legal proceedings |
Full |
No significant incidents in 2006 |
| |
|
|
|
|
|