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Office 365 Platform Management Specialist

GBS is an organizational area of Hydro that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, Financial and HR business services to all business areas within the company. 

Area of Responsibility

This role is technically responsible for managing the Office 365 platform, covering all users and business areas in Hydro.

  • Set standards and ensure distribution and updates of Microsoft end-user tools and features,
  • Handle requests, incidents, changes, and problem processes for the platform (4th level support / escalation point),
  • Automate tasks and solutions in Office 365 by using e.g. PowerShell,
  • Handle Microsoft licensing in cooperation with commercial team and suppliers,
  • Collaborate closely with Microsoft and other suppliers; ensure good dialogue and exchange knowledge about business needs and product development,
  • Understand changes in the Microsoft platforms and manage these changes in Hydro,
  • Manage integration between Office 365 and other infrastructure applications and IT services in Hydro,
  • Proactively evaluate, test and verify new tools and features based on business relevance. Handle testing regime of customizations, updates and integrations,
  • Document and maintain solution architecture,
  • Collaborate closely with the business and IT organization in Hydro,
  • Ensure that solution architecture and security for Office 365 comply with Hydro IS governance and enterprise architecture,
  • Set standards for and follow up local/shared on-premise Microsoft technologies. 


  • Minimum BA degree on University level (Information Technologies), preferably Master’s degree,
  • Minimum 5 years of experience with Microsoft cloud technologies, at least 3 years’ experience with Office 365,
  • Relevant Microsoft Office 365 certificates,
  • In-depth knowledge of all applications in the Office 365 platform is required,
  • Knowledge & experience of ServiceNow is also preferred,
  • Experience in: Exchange administration, Powershell scripting, Office 365 tenant administration,
  • Experience with vendor management of Microsoft,
  • Knowledge of and experience with IT change management processes and methodology (ITIL),
  • Fluency in English (in written and oral).

About the position

Apply before
December 15, 2019
GBS Hungary
Schedule type
Full Time
City / Location
Hungary / Budapest or Székesfehérvár
Contract type
Permanent Positions


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