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Team Lead Employee Services Tier 1

Hydro is a fully integrated aluminium company with 35,000 employees in 40 countries on all continents, combining local expertise, worldwide reach and unmatched capabilities in R&D. In addition to production of primary aluminium, rolled and extruded products and recycling, Hydro also extracts bauxite, refines alumina and generates energy to be the only 360° company of the global aluminium industry. Hydro is present within all market segments for aluminium, with sales and trading activities throughout the value chain serving more than 30,000 customers. Based in Norway and rooted in more than a century of experience in renewable energy, technology and innovation, Hydro is committed to strengthening the viability of its customers and communities, shaping a sustainable future through innovative aluminium solutions.

The candidate who will fulfill this position will work in Germany for a year. Afterthat he/she will work in Hungary. 

Area of Responsibility

  • Personnel management and continuous improvement of the team consisting of HR Specialists by using the Hydro tools and living the Hydro Way;
  • Responsible for continuous process improvement within the team as well as with our systems (e.g. Case Management System);
  • Responsible for the performance of the team and guarantee the compliance of KPIs in acc. with SLAs;
  • Member of GBS HR Germany Management-Team and close cooperation with colleagues from the GBS Organization and the HR Business Partners;
  • Support the team with operational work (customer service, time management, certifications, controlling, Case Administration).

Qualifications

  • University degree (e.g. economics or similar);
  • Positive understanding of leadership and first leadership experience preferable;
  • Good understanding of process optimization, high costumer and service orientation;
  • IT affinity;
  • Fluency in German and English;
  • Willingness to live in Germany for a period.

Additional Information

A story shaped by you.

Do you want to shape our story with your personality, expertise and ambitions? At Hydro we are a global family of 35 000 people that extract, produce, shape and reuse the world’s most flexible and sustainable metal into infinite innovations and applications.

About the position

Apply before
June 30, 2019
Organization
GBS Hungary
Schedule type
Full Time
City / Location
Germany / Grevenbroich
Contract type
Permanent Positions

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