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Team Lead (m/f/d) Employee Service Tier 1

The candidate who will fulfill this position will work in Germany for a year. Afterthat he/she will work in Hungary. 

Area of Responsibility

  • Personnel management and continuous improvement of the team consisting of HR Specialists by using the Hydro tools and living the Hydro Way;
  • Responsible for continuous process improvement within the team as well as with our systems (e.g. Case Management System);
  • Responsible for the performance of the team and guarantee the compliance of KPIs in acc. with SLAs;
  • Member of GBS HR Germany Management-Team and close cooperation with colleagues from the GBS Organization and the HR Business Partners;
  • Support the team with operational work (customer service, time management, certifications, controlling, Case Administration).


  • University degree (e.g. economics or similar);
  • Positive understanding of leadership and first leadership experience preferable;
  • Good understanding of process optimization, high costumer and service orientation;
  • IT affinity;
  • Fluency in German and English;
  • Willingness to live in Germany for a period.

Additional Information

A story shaped by you.

Do you want to shape our story with your personality, expertise and ambitions? At Hydro we are a global family of 35 000 people that extract, produce, shape and reuse the world’s most flexible and sustainable metal into infinite innovations and applications.

About the position

Apply before
August 11, 2019
GBS Hungary
Schedule type
Full Time
City / Location
Germany / Grevenbroich
Contract type
Permanent Positions