Skip to content

Hydro AlertLine

Our Code of Conduct reflects our continued commitment to applying ethical business practices and compliance throughout our global organization. As a part of this responsibility, each employee should speak up promptly about ethical issues and suspected violations. Hydro also encourages external stakeholders to report concerns about unethical, illegal or unwanted behavior linked to Hydro’s operations and activities.

Sustainability_LetterfromCEO.jpg

Where to find information?

 

Contact your local sales representative or local plant management – see https://www.hydro.com/en-NO/about-hydro/hydro-worldwide/

 

What concerns to be reported, and how?

 

We all have a responsibility to speak up promptly about potentially illegal, unethical or unwanted behavior. The right, and in some cases, the duty to report applies to all employees, as well as insourced personnel.

Hydro encourage employees toask questions, seek guidance, raise concerns, and report suspected violations of regulation and internal procedures.

You can report any concerns about potentially illegal, unethical or unwanted behavior linked to Hydro’s operations and activities. Examples of behavior which should be reported include:

  • Corruption and bribery
  • Fraudulent accounting
  • Money laundering
  • Conflicts of interest
  • Unauthorized disclosure of trade secrets
  • Fictitious employment
  • Fraudulent invoicing
  • Tax evasion
  • Abuse of company funds
  • Community health and safety concerns
  • Business partner (supplier, contractor, joint venture, agency, etc.) misconduct (e.g., hazardous working conditions, harassment and discrimination, corruption and bribery)
  • Modern slavery
  • Other human rights breaches

Threats to safety or security and hazardous working conditions should normally be reported in IMS or Synergi.

Hydro encourage employees to ask questions, seek guidance, raise concerns, and report suspected violations of regulation and internal procedures.

As reflected in the Code of Conduct and Hydro Steering Documents, employees have a duty to report on:

Normally, you should report concerns to your supervisor. If you are uncomfortable reporting to your supervisor, or you believe your supervisor has not appropriately addressed a concern, you can report to:

  • Your supervisor/manager’s manager
  • Your Plant/Location manager
  • Any member of Human Resources
  • Any member of Legal
  • Any member of Compliance
  • Any member of HSE
  • Any member of Group Internal Audit & Investigations

Hydro’s AlertLine can be used if you feel uncomfortable reporting to any of the other options listed above.

Hydro will not tolerate retaliation against any employee who speaks up in good faith by asking a question, raising a concern, reporting a suspected violation or participating in an internal company investigation. Retaliation is taking negative action against someone for reporting a concern. Hydro’s Code of Conduct prohibits this act. At the same time, malicious and intentionally false reports will not be tolerated. Anyone who knowingly participates in retaliation or knowingly submits a false report will be subject to disciplinary action, including potential termination. If you suspect retaliation in the workplace, you must promptly report it to the Hydro AlertLine or one of the other reporting options above.

Yes, you can report a concern through Hydro’s AlertLine. Please see «What kind of concerns can I report».

You can report concerns about potentially illegal, unethical or unwanted behavior linked to Hydro’s operations and activities.

Examples of behavior which should be reported include:

  • Corruption and bribery
  • Fraudulent accounting
  • Money laundering
  • Conflicts of interest
  • Unauthorized disclosure of trade secrets
  • Fictitious employment
  • Fraudulent invoicing
  • Tax evasion
  • Abuse of company funds
  • Community health and safety concerns
  • Business partner (supplier, contractor, joint venture, agency, etc.) misconduct (e.g., hazardous working conditions, harassment and discrimination, corruption and bribery)
  • Modern slavery
  • Other human rights breaches

All concerns will be handled according to Hydro’s procedures for Alert Case Management and Internal Investigations.

Alerts reported through the AlertLine will be processed by Hydro Group Internal Audit & Investigations (GIA&I). Depending on the nature of the reported concern, GIA&I will decide how to pursue concerns reported through the AlertLine, including whether HR, Legal counsel, Finance functions, HSE, Sustainability, or other departments should be involved.

GIA&I is not part of Hydro's line organization, and will handle your concerns in confidence, with objectivity and professional discretion. Personal data is handled confidentially in accordance with the Information Handling Handbook. Throughout all stages of the process, GIA&I will do its utmost to protect the integrity of all persons involved.

Depending on the nature and severity of the reported concern, GIA&I could forward the alert to the relevant business area for further follow-up.

We encourage reporting, and will not retaliate against, individuals who in good faith raise concerns regarding illegal, unethical or unwanted behavior. Retaliation is taking negative action against someone for reporting a concern. Hydro’s Code of Conduct prohibits this act.

As stated in Hydro’s Human Rights Policy, in situations where we identify adverse human rights impact that we have caused or contributed to, we work to cooperate in, promote access to and/or provide fair remediation.

Yes, you can report anonymously using the AlertLine. Please check in later, using the log in credentials provided when you make the report, to check for any feedback or questions.

Throughout all stages of the process, GIA&I will do its utmost to protect the integrity of all persons involved. If you choose to identify yourself, GIA&I will work to protect any information disclosing your identity. However, GIA&I may need to reveal your identity to trusted partners if required as part of legal proceedings or an internal investigation. GIA&I will inform you prior to such disclosure and will focus on securing your integrity moving forward.

Depending on the content of the report, there could be some limitations on how we can follow up on anonymous reports.

Throughout all stages of the process, GIA&I will do its utmost to protect the integrity of all persons involved. If you choose to identify yourself, GIA&I will work to protect any information disclosing your identity. However, GIA&I may need to reveal your identity to trusted partners if required as part of legal proceedings or an internal investigation. GIA&I will inform you prior to such disclosure and will focus on securing your integrity moving forward.

The AlertLine is operated in accordance with the Norwegian Working Environment Act and European data protection principles. Among other, this generally entails an obligation to inform individuals accused in an investigation report, who normally have the right to comment on and/or rectify factual circumstances. Unless otherwise agreed, information given to individuals mentioned in the report will not disclose your identity (if submitted).

Yes, if you leave your contact information or log in to the AlertLine with the provided credentials.

Depending on the concern, laws and regulations, and data privacy rules, we may not always be able to release the full details of the report, investigation or follow-up activities.

Authorities may want to talk to you, and your identity could potentially be required by the court. GIA&I will inform you prior to such disclosure and will focus on securing your integrity moving forward. Throughout all stages of the process, GIA&I will do its utmost to protect the integrity of all persons involved. If you choose to identify yourself, GIA&I will work to protect any information disclosing your identity.

 

 

CanalDireto.png

Do you want to report a concern relating to any community/business relationship with Hydro Brazil? If so, please visit Canal Direto, which was specifically designed for external grievances about Brazil